Shipping policy

Shipping Coverage

We currently ship across India. Orders are delivered through trusted courier partners to ensure safe and timely delivery.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During festivals, sales, or high-demand periods, processing may take slightly longer.

Delivery Timeline

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, government restrictions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping may be available on eligible orders based on the ongoing offer.

  • Standard shipping charges, if applicable, will be displayed during checkout before payment.

  • Additional shipping charges may apply for remote or special delivery locations.

Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation via Email and/or SMS/WhatsApp.

  • A tracking number and courier details to track your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the shipment, the order may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

Address Changes

Shipping addresses cannot be modified once the order has been shipped.

If you need to update your shipping address, please contact our customer support immediately after placing the order. Address changes can only be accommodated before the order is dispatched.

Delayed Deliveries

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Government regulations

  • Courier operational issues

  • High order volumes during sales or festive seasons

We appreciate your patience in such situations.

Damaged or Tampered Packages

If your package appears damaged or tampered with at the time of delivery:

  • Do not accept the package if possible.

  • Take clear photos of the package.

  • Contact our customer support within 24 hours of delivery.

Claims reported after this period may not be eligible for resolution.

Incorrect or Missing Items

If you receive:

  • An incorrect product

  • A missing item

  • An incomplete order

Please contact our customer support within 48 hours of delivery with your order number and supporting photos.

International Shipping

Currently, we do not offer international shipping unless explicitly mentioned on our website.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support through the contact details provided on our website. We will be happy to assist you.